We don't publish a price list because no two integrations are alike, and no two support and maintenance expectations are alike. What we can commit to upfront: free assessment, fixed-scope quote afterward, no hidden fees.
The three engagement components
Implementation
One-time implementation cost, tailored to your specific requirements. Scope and cost are determined after the initial assessment.
- Custom architecture design
- Customization & implementation
- Simulator environment included
- Acceptance testing & regulator certification support
- Production deployment
- Training for operational users
- Knowledge transfer & documentation
License
Monthly license for use of the InterPago platform in production. Covers operating rights, version updates, and ongoing platform improvements.
- Production operating rights
- Platform updates included
- New product capabilities
- Performance & security improvements
- Permanent simulator environment access
Support
Monthly operational support plan. Two tiers, both answered by senior engineers within minutes. Adjustable quarterly to match operational need.
- A senior engineer responds in minutes, not a call center
- Critical incidents worked continuously until resolved
- Regulatory updates included
- Contingency activation support
- Monthly operations reports
Support Plans, two options
We do not sell resolution-time promises that no serious engineering team can keep. A real production incident does not resolve on a fixed clock; what makes it resolve fast is the team and the telemetry behind it. Every incident follows the same journey on both plans: acknowledge fast, diagnose systematically, fix and verify, then learn. The plans differ in dedication and depth, not in honesty.
How we handle a critical incident. A senior engineer, not a call center, joins within minutes. We debug live on your incident bridge with full tracing and telemetry already in place, so we find the real gap instead of guessing. We restore flow with a workaround first, ship the root fix as fast as the problem allows, and verify end to end before calling it closed. Every incident ends with a written post-incident review: the real cause and the permanent fix.
Stable operations, shared on-call team
- Senior engineer acknowledges in minutes, 24/7 for critical incidents
- Critical incidents worked continuously until flow is restored
- Degradations diagnosed and fixed with a committed action plan
- Shared on-call team (rota)
- Regulatory updates included
- Monthly operations report with every incident's post-incident review
24/7 operations with a named lead engineer
- Named lead engineer who knows your deployment, plus backup rota
- Acknowledgment in minutes, 24/7, straight to an engineer on your bridge
- Critical incidents worked continuously, hands-on, until root cause is fixed and verified
- Central-bank liaison support during incidents
- Quarterly performance & capacity reviews
- Priority regulatory updates
- Weekly operations report and same-week post-incident reviews
What’s included and what’s not
| Included | What your team brings |
|---|---|
| Architecture, implementation, acceptance testing, regulator certification | Infrastructure and its security posture |
| Multi-bank simulator environment | Environment access for the InterPago team |
| Support for certificate submission to the regulator | All third-party connections |
| Documentation & knowledge transfer | Internal operations team alignment |
| Platform & regulatory updates | Timely sharing of stakeholder requirements |
Typical timeline
Assessment
Free
Quote
After assessment
Build
Build + simulator
Acceptance testing
Certification
Cutover
Planning & go-live
Payment terms
Typical schedule for the one-time implementation, adjustable to your finance policy:
- 25% on contract signature
- 25% on implementation completion in any environment
- 25% on acceptance-test pass
- 25% on production cutover
Monthly license and support are billed from cutover onward. Payments in MXN or USD.
Frequently asked questions
How much does a SPEI integration cost?
It depends on scope: channels (SPEI, SPID, contingency), core-banking integration and the support plan. The initial assessment is free, followed by a fixed written quote with no hidden fees: a one-time implementation, a monthly license and monthly support.
Can we phase the project?
Yes. Most engagements start with a single channel. The architecture is built from day one to add channels later without rework.
Do you charge during the initial assessment?
No. The assessment is free and without obligation. We only invoice against a signed contract.
What if the regulator changes the specification mid-project?
The contract includes a regulatory change clause and is covered under monthly support and maintenance.
What if we don't accept the proof of concept?
You walk away with no commercial commitment. We don't invoice until the solution is formally accepted.
What currency do you bill in?
MXN or USD, your choice. Monthly license and support are typically billed in MXN.